- 1 hour
- 5 lessons
- Certificate
- Online
RM 110
Course Application
Please fill up and submit the course application form.
We will contact you via email regarding the payment.
![Professional Communication](https://www.enio.my/wp-content/uploads/2021/08/20151002170856-controllers01.jpg)
Professional communication refers to the written, verbal, and visual forms of delivering information in the workplace.
From meetings and presentations to memos and emails, it’s essential to take a professional and formal tone to make the best impression on your audience, whether your colleagues, supervisors, or customers.
What You Will Learn
- How to communicate professionally and effectively with clients, managers, and co-workers
- How to identify and examine the principles of professional communication
- How to develop and evaluate written, verbal, and visual communications
- How to enhance interpersonal communication skills and develop self-confidence for professional settings
- How to overcome the difficulties of effective business and professional communication
Course Outline
- About this course
- What is professional communication?
- Why professional communication is important?
- Principles of professional communication
- How to communicate using text messages at work
- How to draft formal and informal Emails
- How to write memos
- How to communicate with co-workers
- How to communicate with superiors
- How to communicate with clients
- How to use images in the presentation
- How to explain charts in the presentation
- How to lead the narrative of the presentation
- Key points of the course
- Practices for improvement